Reservation Terms

Terms of Service

These terms summarize important customer responsibilities and transportation service expectations for San Jose Airport Limo and Black Chauffeur Limo Service LLC.

This information is provided for customer planning. Final reservation details may be confirmed during booking or in writing.

Licensed, Insured & Bonded TCP 46320-B Background Checked Chauffeurs Random Drug Testing Procedures All Major Credit Cards Accepted

Reservation Accuracy

Customer and Coordinator Responsibilities

Customers, assistants, and coordinators are responsible for providing accurate pickup, drop-off, passenger, timing, flight, FBO, luggage, and contact details when booking transportation.

Helpful Details

  • Pickup and destination addresses
  • Date, time, and passenger contact
  • Flight number or FBO information
  • Passenger count and luggage count
  • Special timing, event, or access notes

Service Conditions

Pricing, Availability, and Timing

Pricing, vehicle availability, estimated travel times, wait-time expectations, cancellation terms, and route planning may vary by date, time, vehicle, trip type, traffic, airport activity, and booking platform.

Terms May Vary By

  • Vehicle type and capacity
  • Point-to-point or hourly service
  • Airport, FBO, or event conditions
  • Long-distance or multi-stop itinerary
  • Confirmed reservation details

Passenger Conduct

Professional Transportation Expectations

Passengers are expected to treat chauffeurs, vehicles, and other passengers respectfully and to follow lawful, safe transportation behavior. Service may be refused or ended when unsafe, unlawful, abusive, or damaging conduct occurs.

Important Notes

  • No unlawful activity in vehicles
  • No unsafe passenger behavior
  • Vehicle damage may result in charges
  • Smoking or prohibited conduct may result in cleaning fees
  • Confirmed booking terms control final details

Policy FAQ

Common Questions

Where are final terms confirmed?

Final pricing, cancellation terms, wait-time rules, and trip details are confirmed through the booking platform or written reservation communication.

Can a coordinator book for someone else?

Yes. A coordinator can book for another passenger when accurate passenger and trip details are provided.

Can vehicle availability change?

Yes. Vehicle availability can vary by date, time, route, passenger count, luggage, and confirmed reservations.

Need Help with a Reservation or Policy Question?

Contact San Jose Airport Limo for booking support, trip updates, airport pickup planning, corporate travel coordination, or private aviation transportation questions.